Welsh tea bags, historical character of the building, quiet room in the corner

The room cleanliness needed attention!!! The parking situation is frustrating!!! The bathroom fixtures require proper maintenance!!! Increased efforts to address complaints would benefit future guests!!!

Exceptional cleanliness overall

We had a lovely stay in a spacious family room, which was perfect for our two young kids. The location was great for exploring, and we enjoyed a delicious breakfast with plenty of options. The staff were friendly and made us feel welcome throughout our visit. It felt like we got great value for our stay.

My kids wished for a bit more soundproofing, as noise from the bar next door kept us up at night. A quieter atmosphere would be ideal for families needing a good night's sleep.

Fantastic Stay with Great Service and Food!

I enjoyed my stay immensely! The staff went above and beyond with their hospitality, and the atmosphere was warm and welcoming. The food in the restaurant was exceptional, especially the Beef & trimmings. Make sure to try their breakfast for a great start to the day!

The staff were welcoming and attentive, making the experience enjoyable. The room was clean, though slightly outdated, and the food was good but could have used more variety. The beautiful location in the heart of town added charm, despite some noise from nearby establishments.

The Castle provided a satisfactory experience during my recent business trip. The room was spacious and beautifully decorated, allowing for a productive stay. I particularly appreciated the attentiveness of the staff, who efficiently assisted with my work-related requests. The breakfast served a variety of freshly cooked options, making mornings enjoyable and energizing.

The parking situation was somewhat inconvenient.

The stay was pleasant overall, especially considering it was perfectly located for visiting Neath Abbey and the surrounding attractions. The staff stood out with their friendliness, making us feel welcomed and ensuring all our needs were met. the double room was quite small, and the air conditioning was a bit tricky to manage.

The breakfast was a lovely surprise with freshly cooked options! My room was spacious and beautifully decorated. the parking situation was a bit inconvenient. 😊

The room was really spacious and nicely decorated. I loved the four-poster bed—it added a cool touch! The bathroom was decent too, just big enough. Everything was super clean, which was nice. But, I noticed some wallpaper was lifting, just a little annoying. though, it felt good to be there!

i recently stayed in a standard double room and found it spacious and beautifully decorated. the staff exceeded my expectations with their attentiveness, and the breakfast was a lovely surprise with freshly cooked options. during my last visit to neath, i didn't experience such warmth from the team.

the shower was scalding hot.

Family with children, great vibes

The staff was beyond friendly, especially that one waiter who went outta his way for our dietary needs, bringing vegan butter just for me. The breakfast? It was fantastic. those veggi sausages were the highlight of the morning!

It wasn’t exactly a bargain, but honestly, it was acceptable for what we got.

Free Wi-Fi was strong in the lounge, but parking was often a hassle nearby.

It was just a fitting option for a quick stopover in Neath with good price-value balance. The room was spotless and had everything we needed. Ensure to ask for a quiet room for better sleep.

Had a fantastic experience here! The food was outstanding, especially the thick-cut bacon for breakfast. The complimentary iron was a lifesaver, and the shower's pressure was incredible. Definitely coming back!